There have been recent issues with the MLB Ballpark app. Here’s what you need to do

As we continue to enjoy the excitement of baseball at Wrigley Field, we wanted to bring a small but important matter to your attention.

Over the past few days, there have been a few instances where some account holders have noticed unrecognized transactions on their MLB Ballpark ticket account. In light of this, we wanted to reach out to you personally before your upcoming Cubs game(s) at Wrigley Field. We encourage you to review your account and ensure all tickets appear as expected.

Out of an abundance of caution, we recommend all fans reset their MLB account passwords. You can do so by visiting https://www.mlb.com/forgot-password, entering the e-mail address associated with your account, and clicking “reset my password.”

While reviewing your account, if you notice any resale or ticket forward activity you did not initiate, please contact us at fanservices@cubs.com or 1-800-THE-CUBS. Our team is here to help and will respond promptly with a resolution or next steps.

Thank you. We look forward to seeing you at the Friendly Confines.