{"id":667022,"date":"2026-04-06T20:33:42","date_gmt":"2026-04-06T20:33:42","guid":{"rendered":"https:\/\/www.rawchili.com\/mlb\/667022\/"},"modified":"2026-04-06T20:33:42","modified_gmt":"2026-04-06T20:33:42","slug":"no-smartphone-no-ticket-la-dodgers-digital-only-policy-blocks-loyal-fan","status":"publish","type":"post","link":"https:\/\/www.rawchili.com\/mlb\/667022\/","title":{"rendered":"No Smartphone, No Ticket: LA Dodgers&#8217; Digital-Only Policy Blocks Loyal Fan"},"content":{"rendered":"<p>Should owning a smartphone be required for modern life? A controversy involving the Los Angeles Dodgers is stirring debate about companies going all-digital after a longtime fan was denied access to his season tickets because he doesn\u2019t use a smartphone.\u00a0<\/p>\n<p>The 82-year-old fan, Errol Segal, has been a season ticket holder for over 50 years. But the LA Dodgers recently denied his request to continue receiving paper tickets since the team has transitioned to an all-digital policy.\u00a0<\/p>\n<p>That\u2019s a problem because Segal owns a flip phone and doesn\u2019t know how to use a computer, <a href=\"https:\/\/www.youtube.com\/watch?v=xKAytD8TrWw\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow noopener\">according<\/a> to NBC Los Angeles, which interviewed him about the debacle. \u201c50 years, five generations, I\u2019ve had these tickets, 50 years, and they threw me under the bus,&#8221; he said.<\/p>\n<p>The team went all-digital 10 years ago, <a href=\"https:\/\/www.cbsnews.com\/losangeles\/news\/50-year-dodgers-season-ticket-holder-misses-opening-day-after-team-refuses-to-print-tickets-for-2026-season\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow noopener\">CBS LA reports<\/a>, and made an exception for Segal over the past decade\u2014<a href=\"https:\/\/www.loscerritosnews.net\/2026\/03\/25\/l-a-dodgers-tell-82-year-old-50-year-season-ticket-holder-go-digital-or-dont-go-at-all\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow noopener\">for an extra $600<\/a>. This year, however, the team declined to exempt him from the digital-only policy.\u00a0<\/p>\n<p>The LA Dodgers didn\u2019t immediately respond to a request for comment. But the team went all-digital only for season ticket buyers, not for single-game tickets. The paper versions can still be purchased at the stadium, which enabled Segal to recently buy four printed tickets.\u00a0<\/p>\n<p>The controversy has sparked <a href=\"https:\/\/news.ycombinator.com\/item?id=47662857\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow noopener\">debate<\/a> about whether the adoption of new technologies threatens to leave some users behind. &#8220;My dad is 82. He can\u2019t figure out apps or buying things online. I help him,&#8221; <a href=\"https:\/\/www.reddit.com\/r\/Dodgers\/comments\/1s5fkni\/la_dodgers_tell_82yearold_50year_season_ticket\/ocv7z4r\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow noopener\">wrote<\/a> one use on Reddit. &#8220;I don\u2019t think it\u2019s acceptable for organizations to leave older generations behind.&#8221; <\/p>\n<p>        Recommended by Our Editors<\/p>\n<p>Some also fear that future technologies will keep baseball fans out. &#8220;Man, imagine 20 years from now they might be asking for a retinal scan or you can stay home lol. Somebody in corporate needs to get their head out of their ass,&#8221; <a href=\"https:\/\/www.reddit.com\/r\/Dodgers\/comments\/1s5fkni\/la_dodgers_tell_82yearold_50year_season_ticket\/ocui7k7\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow noopener\">wrote<\/a> another user. <\/p>\n<p>Others have little sympathy. \u201cCmon, you can operate a cell phone big guy,\u201d <a href=\"https:\/\/x.com\/424Tony424\/status\/2040929597340914005\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"nofollow\">wrote<\/a> one user on X. In response, one user shot back: &#8220;He shouldn&#8217;t have to.&#8221;<\/p>\n<p>            <img decoding=\"async\" class=\"opacity-20 absolute right-0 top-0 z-0 hidden md:block\" src=\"https:\/\/www.pcmag.com\/images\/newsletter-envelope.svg\" alt=\"Newsletter Icon\" style=\"max-width:220px; max-height:140px; pointer-events:none;\"\/><\/p>\n<p>                <img decoding=\"async\" class=\"opacity-20 h-full w-full\" src=\"https:\/\/www.pcmag.com\/images\/newsletter-envelope.svg\" alt=\"Newsletter Icon\"\/><\/p>\n<p>\n                Get Our Best Stories!\n            <\/p>\n<p>                                            A Smart, Bold Take on the Wireless World<\/p>\n<p>                                                            <img decoding=\"async\" class=\"h-auto w-full rounded-md object-cover md:rounded-l-md\" src=\"https:\/\/www.rawchili.com\/mlb\/wp-content\/uploads\/2026\/04\/21056617-contextual.fit_lpad.size_250x140.v1759414430.png\" alt=\"ios 26\"\/><\/p>\n<p>Sign up for the Fully Mobilized newsletter to get our top mobile stories delivered right to your inbox.<\/p>\n<p>Sign up for the Fully Mobilized newsletter to get our top mobile stories delivered right to your inbox.<\/p>\n<p class=\"roboto-flex mt-2 text-xs font-normal leading-tight text-black md:whitespace-nowrap\">\n                            By clicking Sign Me Up, you confirm you are 16+ and agree to our <a class=\"underline\" href=\"https:\/\/www.pcmag.com\/terms\" rel=\"nofollow noopener\" target=\"_blank\">Terms of Use<\/a> and <a class=\"underline\" href=\"https:\/\/www.pcmag.com\/privacy\" rel=\"nofollow noopener\" target=\"_blank\">Privacy<br \/>\n                                Policy<\/a>.\n                        <\/p>\n<p class=\"text-green-500 mt-2 text-xl font-bold\">Thanks for signing up!<\/p>\n<p class=\"mt-2\">Your subscription has been confirmed. Keep an eye on your inbox!<\/p>\n<p>        About Our Expert<\/p>\n<p>                                                            <img decoding=\"async\" class=\"size-[60px] shrink-0 overflow-hidden rounded-full bg-gray-100 ring ring-white\" src=\"https:\/\/www.rawchili.com\/mlb\/wp-content\/uploads\/2026\/04\/06W4G6A5rmg4LxEffqKnnc6.fit_lim.size_100x100.v1560221550.png\" alt=\"Michael Kan\"\/><\/p>\n<p>Michael Kan<\/p>\n<p>Senior Reporter<\/p>\n<p>Experience<\/p>\n<p>I&#8217;ve been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I&#8217;m currently based in San Francisco, but previously spent over five years in China, covering the country&#8217;s technology sector.<\/p>\n<p>Since 2020, I&#8217;ve covered the launch and explosive growth of SpaceX&#8217;s Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I&#8217;ve combed through FCC filings for the latest news and driven to remote corners of California to test Starlink&#8217;s cellular service. <\/p>\n<p>I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. Earlier this year, <a href=\"https:\/\/www.pcmag.com\/news\/did-avast-sell-your-data-heres-how-to-get-a-piece-of-the-ftc-settlement\" target=\"_self\" rel=\"nofollow noopener\">the FTC forced Avast<\/a> to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint <a href=\"https:\/\/www.pcmag.com\/news\/the-cost-of-avasts-free-antivirus-companies-can-spy-on-your-clicks\" target=\"_self\" rel=\"nofollow noopener\">investigation<\/a> with Motherboard.<\/p>\n<p>I also cover the PC graphics card market. Pandemic-era shortages <a href=\"https:\/\/www.pcmag.com\/news\/i-camped-out-at-best-buy-to-get-an-rtx-3000-graphics-card-feel-my-pain\" target=\"_self\" rel=\"nofollow noopener\">led me to camp out<\/a> in front of a Best Buy to get an RTX 3000. I&#8217;m now following how President Trump&#8217;s tariffs will affect the industry. I&#8217;m always eager to learn more, so please jump in the comments with feedback and send me tips.<\/p>\n<p>                                        <a class=\"w-fit self-end text-base font-bold uppercase leading-none underline\" data-module=\"author-bio\" data-element=\"read-full-bio\" data-item=\"text_link\" data-position=\"1\" href=\"https:\/\/www.pcmag.com\/authors\/michael-kan\" aria-label=\"Michael Kan &#039;s Full Author Bio\" x-track-ga-click=\"\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n                        Read Full Bio<br \/>\n                    <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Should owning a smartphone be required for modern life? A controversy involving the Los Angeles Dodgers is stirring&hellip;\n","protected":false},"author":2,"featured_media":667023,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2406],"tags":[5,39,1165,4332,4333,774,57,3224,4331,4],"class_list":{"0":"post-667022","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-los-angeles-dodgers","8":"tag-baseball","9":"tag-dodgers","10":"tag-la","11":"tag-la-dodgers","12":"tag-ladodgers","13":"tag-los-angeles","14":"tag-los-angeles-dodgers","15":"tag-losangeles","16":"tag-losangelesdodgers","17":"tag-mlb"},"share_on_mastodon":{"url":"https:\/\/channels.im\/@mlb\/116359674508132072","error":""},"_links":{"self":[{"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/posts\/667022","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/comments?post=667022"}],"version-history":[{"count":0,"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/posts\/667022\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/media\/667023"}],"wp:attachment":[{"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/media?parent=667022"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/categories?post=667022"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rawchili.com\/mlb\/wp-json\/wp\/v2\/tags?post=667022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}